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About Services

24/7 Medical Assistance Hotline

MEDGULF's bilingual support team is present round the clock to provide immediate assistance in clear Arabic or English to beneficiaries who have inquiries about their coverage or policies. The team’s main job is to ensure a satisfactory outcome within the shortest period of time. The toll free number (800 124 8844) is found at the back of each insurance card and can be accessed through landlines as well as mobiles.


Online Policy Management

Viewing your Insurance policies is now only a click away. MEDGULF members can directly login to view online transactions with minimum time and effort. Swiftly view details of your cover and even monitor your claims’ records. MEDGULF members can benefit from the following services: View coverage details of your policies (amount, benefits, co-payment, class, conditions, etc.). History Track policy dues e-Services for companies , Submit your application here


Online Health Approvals & E-claims Submission

Now you can minimize the time it takes to obtain MEDGULF health approvals within minutes by submitting your claim online to more than 150 prominent medical facilities across the Kingdom. This service is powered by Waseel, the region’s largest insurance portal. For more information please visit our business partner


Health Claim Review

Whether you need assistance in choosing the appropriate physician, the suitable course of treatment or the right hospital, MEDGULF has broad health expertise in the Kingdom to help you make the right choice.

We are here to help you. Call us today at our Toll free number 800 124 8844